Privacy Policy

1. Introduction

CSF Consulting ("we," "us," or "our") respects your privacy and is committed to protecting personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) of South Africa. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website or submit an enquiry.

2. Information We Collect

We collect personal information that you voluntarily provide to us when submitting contact forms or requesting training and service details. This information may include:

• Full name
• Contact details (email address and phone number)
• Company or organization name
• Details relating to your service or training enquiry

3. Purpose of Data Processing

We process your personal information strictly for legitimate business purposes, including:

• Responding to your direct enquiries and requests
• Providing information on our commercial insurance advisory and training services
• Maintaining appropriate client and administrative records

4. Data Safeguarding and Sharing

We implement reasonable administrative, technical, and physical measures to protect your personal information against loss, unauthorised access, or disclosure. We do not sell, rent, or trade your personal data to third parties.

5. Your POPIA Rights

In accordance with POPIA, you have the right to:

• Request access to the personal information we hold about you
• Request the correction or update of inaccurate information
• Request the deletion of your personal data, subject to statutory retention obligations
• Object to processing on reasonable grounds

6. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your rights under POPIA, please contact our team directly via our website contact details.